Unified Communications

Unified Communications is the underlying foundation into which all other collaborative applications will be integrated. As part of the portfolio, Unified Communication (UC) is the next generation of voice and IP communications. UC enables organizations to communicate more effectively, helping streamline business processes, reach the right resource the first time, and impact the top and bottom line.

CPI's dedicated UC team is certified and recognized by both Cisco and Microsoft as one of the leading UC specialized partners in the Southern California region. Our expertise is in the design and integration of Microsoft UC, Cisco Unified Contact Center Express, Call Manager and Cisco’s complete UC product portfolio. CPI's core UC competencies and services include:

• UC Consulting, Readiness Assessments and Support
• Cisco Communications Manager, Contact Center and WebEx
• Microsoft Exchange, Office Communicator and Live Meeting

CPI offers integrated communication solutions for organizations of all sizes and can provide flexible deployment options along with custom applications like outbound dialers and enhanced call reporting and business intelligence tools.

 

CPI employs Cisco network to help Human Potential Consulting stay connected with remote contractors and improve productivity of staff. Watch the video. Arnie Friedman, President and CEO of CPI Solutions explains why customers are choosing Unified Communications as the preferred telephony platform. Watch the video. Read the attached Gartner Group Magic Quadrant Report for Unified Communications and learn how UC offers the ability to improve how individuals, groups and companies interact and perform tasks. Download the report.

Contact us online or call (888) 640-9955 to learn more about CPI's UC products and services.