ITSM vs. ITIL — Do you know the difference?
Like any industry, the field of IT services has its share of jargon. You may hear potential service providers talk about terms such as "ITSM" and "ITIL." Both relate to providing IT services, and the simplest way to understand the
What is Included in Managed IT Services?
Managed IT Services is a model where an external company takes care of some or all of your IT operations. Exactly what you get will depend on your agreement and needs, but we’ll run through some of the more common
How to Choose the Right MSP
The latest trend for many small to medium-sized businesses is allocating Managed IT Services to administer IT operations. Many SMBs are turning to managed services for all or part of their daily IT operations. According to JDL Technologies, forty percent
Major Problems Companies Outsource to an MSP
The beauty of using a managed services provider (MSP) is that you can contract them to solve the specific technology problems facing your business. Every organization’s needs differs, as do the capability of their existing IT department, so getting the
How to Save Money with IT Outsourcing
Most businesses are comfortable outsourcing everything from vending machine maintenance to pest control, yet many assume IT is something that’s simpler to do in house. Not only can outsourcing make your life much easier, it’s often more financially efficient. Here’s
Why Working with Multiple Vendors is a Waste of Time
How many invoices do you have to pay to technical vendors each month? Doesn’t it get tiring for your staff to handle your Internet Service Provider, the phone system vendor, your network security consultants, among others? Moreover, are you sure
What is a Managed Services Provider (MSP)
A managed services provider is a third-party that carries out some or all of a business’s IT functions. This can include sourcing and operating software, hardware or both. Usually a managed services provider will exercise some skill or judgement to
Benefits of a Managed Services Provider
Most products or services your business buys will bring a specific benefit: it’s cheaper, it’s better or it’s easier. Using a managed service provider is one of those rare decisions that brings you all three of those benefits and more. Predictable Costs Using a
Managed IT Services vs. In-House IT Team
Choosing between an in-house IT team and managed IT services isn’t a decision to take lightly. Both have advantages and disadvantages, so you need to think carefully about what you want from your IT and where your priorities lie. Costs You might