How Difficult Is the Transition to an MSP?
If you are having some internal IT issues at your company, you may be asking how difficult is the transition to an MSP? Switching from in-house IT (or no dedicated IT at all) to a managed IT services provider is of course a big step, but it doesn’t have to be daunting. Many of the common concerns about making the move don’t play out in practice. Here’s why, with the right managed IT services provider (MSP), you can make a smooth transition and start reaping the rewards.
It Doesn’t Have to Be Too Expensive
Different MSPs don’t just offer different prices, but a range of pricing systems, so you’re sure to find one that works for you. You could pay by the incident, pay an ongoing subscription that’s based either on your number of employees or the number of workstations, or simply pay a flat-rate. The scalable pricing options are particularly efficient in cases where you’ve got more work than your current IT department can handle, but not enough work to justify the salary, taxes and other expenses of taking on another full-time employee.
It Doesn’t Have to Be Chaotic
Having somebody take charge of some or all of your IT activities might sound like a nightmare transition is inevitable. In practice, transitions often run more smoothly than when you make internal changes. That’s because the best managed IT service providers aren’t just experts in technology but are highly skilled at logistics and planning. They know the costs of downtime and business interruption so will manage the transition to be as seamless as possible.
It Doesn’t Have to Be Physically Disruptive
An MSP may install equipment and cabling as part of their upgrades and improvement to your systems, but this shouldn’t get in your way. Experienced MSPs will know how to minimize disruption and can work flexibly, for example installing equipment out of normal office hours. The best ones will also think ahead and build in extra capacity so they can smoothly expand your network as your business grows.
It Doesn’t Mean One Size Fits All
Most managed service providers will develop systems and approaches that work and strike up good relationships with hardware and software vendors. However, a good MSP will always take into account what will work for your business and its specific needs. Having the insight and willingness to find out the most suitable solutions for your situations rather than rely on the “usual approach” is what makes an MSP stand out.
It Doesn’t Mean Losing Control
A good MSP will understand that their task is to find the best way to use technology to achieve your business goals and solve your problems. They will give you advice but you retain ultimate control in how your business operates and how your money is spent. Using an MSP is all about delegating responsibility, but that should never mean being forced into giving up control.
Hopefully that answers the question of how difficult it is to transition to an MSP. If you still have any concerns about switching to a managed IT services provider, or you’d like to know more about the next steps, contact us today.