Help Desk Tag

4 Critical Functions of an IT Help Desk

4 Critical Functions of an IT Help Desk

When a system user has a question, the IT help desk technicians are one of the first to respond. Help desks have evolved in the recent years allowing remote technicians to provide services equal to those provided by an on-site

CPI - Managed Services Offering

5 Necessities of a Managed Services Offering

Managed service providers must be highly competitive in order to attract and keep clients. Because of the importance of technology within any company, mid-market businesses can take advantage of the competitive market and should know what to look for in a

CPI - Outsourcing IT

5 Key Reasons for Outsourcing IT Services

In order to be competitive in this global economy, companies need to have a sharp focus on their business. This is no secret, however many companies get sidetracked or hit speed bumps related to the technology that runs their business.