Whether air, ocean or rail, we help organizations consistently meet their business requirements, expand their services and exceed expectations. More than ever, transportation and logistics companies must overcome a multitude of challenges. From meeting customer demands to ever-expanding costs, companies are continually faced with addressing their specific challenges by utilizing information technology.
We understand the unique needs of transportation and logistics companies, from strengthening existing technological capabilities to increasing information access, we work to effectively address them. With the right technology, you can be successful.
Rusnak Auto Group – Thousand Oaks, CA
Family-owned since opening in 1961, Rusnak Auto Group is a multi-location, luxury brand dealership. With 15 locations throughout Southern California, Rusnak features 11 distinct makes of the most coveted luxury brand autos in the world. From high-end car brands to exceptional customer service and quality, Rusnak Auto Group is dedicated to delivering a personal, professional car buying experience that customers expect.
Rusnak Auto Group was faced with multiple technology challenges, including outdated network infrastructure, failing PBX, expensive communication costs and declining customer service.
With the technology solution came the implementation of multiple Cisco Unified Communications solutions, as well as reliable network core of Cisco routers and switches. The solution also included voice, video, data and mobile applications for effective communication anywhere on any device, as well as IP call-processing components. A full-featured voice and unified messaging platform was implemented and a Cisco wireless solution for secure internet access for customers.
The technology solution cut communication costs company-wide by 50%, achieved an ROI of nearly $250,000, and allowed for flexible, dependable communications. It also improved collaboration for enhanced customer service and advanced the IT Infrastructure for ease and functionality.
“I wanted to offer praise to the team at CPI Solutions for their dedication and quality of work that they have provided my department. You are a true asset to Rusnak Auto Group.”